Who We Are
Our website address is https://carefulhandsmovers.com.au.
What Personal Data We Collect and Why
1. Comments
When you leave a comment on our site, we collect the information provided in the comments form, your IP address, and your browser user agent. This data helps us detect and prevent spam.
- An anonymized version of your email address (a hash) may be sent to the Gravatar service to check if you use it. You can find Gravatar's privacy policy here. Once approved, your profile picture (if applicable) will be visible alongside your comment.
2. Media
If you upload images to our site, avoid including embedded location data (EXIF GPS). Visitors to the site can potentially download and extract location information from uploaded images.
3. Contact Forms
We collect the information you provide through contact forms to respond to your queries effectively.
4. Cookies
- Comments: If you leave a comment, you can opt to save your name, email, and website in cookies for convenience. These cookies last for one year.
- Login Information: Temporary cookies are used when you log in to verify your browser settings. Once logged in, cookies are set to save your login details and display preferences. Login cookies last two days, and display options cookies last a year. Selecting "Remember Me" extends the login duration to two weeks.
- Editing or Publishing: A cookie containing no personal data is saved when editing or publishing an article. It expires in one day.
5. Embedded Content from Other Websites
Articles on our site may include embedded content (e.g., videos, images). Embedded content from other websites acts as if you visited those sites directly and may collect data, use cookies, or track your interaction.
Analytics
We may use analytics tools to track and improve website performance. These tools collect data such as visitor behaviour, page views, and traffic sources.
Who We Share Your Data With
Visitor comments may be processed through an automated spam detection service.
How Long We Retain Your Data
- Comments: Comments and their metadata are stored indefinitely for quick recognition and approval of follow-ups.
- Registered Users: Personal data is stored in the user profile of those who create accounts. Users, except for usernames, can view, edit, or delete their information anytime. Website administrators can also manage this information.
Your Rights Over Your Data
If you have an account or have left comments on our site, you can request:
- An exported file of the personal data we hold about you.
- Deletion of your personal data, except for information we are required to retain for administrative, legal, or security purposes.
Where We Send Your Data
Visitor comments may be checked through automated spam detection services.
How We Protect Your Data
We implement security measures to safeguard your personal data from unauthorized access, misuse, or disclosure.
Additional Information
- Data Breach Procedures: In case of a breach, we will take prompt action to secure data and notify affected users as required by law.
- Third-Party Data: We may receive data from third-party services, which is handled in compliance with our privacy policy.
- Automated Decision-Making: Any automated processes involving your data are carefully designed to improve user experience while respecting your privacy.
For more details about our privacy practices or to address any concerns, please contact us through our website or customer service channels. We're here to ensure your data is protected and your seamless experience.